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文档助理 Documentation Assistant [ 投诉职位 ]

维金救生设备贸易(上海)有限公司

薪水:面议

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专业培训 岗位晋升 节日福利带薪年假员工旅游

基本信息

  • 工作地点:上海市
  • 要求行业:船舶与海洋工程、游艇、航运海运类
  • 年龄要求:18~45岁
  • 要求学历:大专
  • 招聘人数:不限
  • 工作经验:3年以上
  • 专业要求:不限

任职要求/岗位职责

As a Document assistant your primary role will be to service Viking’s customers in the most efficient way. The role will require you to take care of Vikings interests as well ensuring that the customers ' requirements are fulfilled. The daily work has to be carried out in close cooperation and coordination with the respective inside sales persons, customer service and the sales executives responsible for the various customers. Areas of responsibility include, but are not limited to:
作为文档助理,其首要任务是为客户提供高效的服务,在维护维金利益的同时也要达到客户的要求。在日常工作中,针对不同客户,要密切地配合和协调好内部销售人员,客户服务中心及销售主管
- Creating approval, working and final drawing documentation for orders and quotations. This both goes for electronic and hardcopy format.
完成订单和询价中的评审、工作、终图纸文档,电子和文本两种形式都要做
- Where needed, gathering Document of Conformity for goods delivered and send to customers.
按需收集已交付货物文件并发给客户
- Making sure the drawing documentation is packed and send to customers in due time according to contractual agreements and that proper tracking is made on the dispatch of the documentation.
确保按合同要求及时把图纸文档打包妥,并发送客户,派发证明留存便于追踪
- Ensuring electronic and easy accessible filing of documentation send to all projects. Either on server or in SAP or other system in use.
确保发送客户的电子文档和可填文档放在服务器或SAP及其他可用系统内
- Ensuring that original certificates for goods delivered are filled and separated in order easily to see which certificate can be released to customers (payment is received).
确保交付产品的原件证书填妥并加以区分以便发放证书(货款收到后提交)
- Responsible of reporting to customers and agents about the status of documentation preparation and shipping/tracking of documentation.
负责向客户和代理告知文档的准备情况及发运情况
- Making sure all documentation (data sheets, drawings, certificates, user manuals/instructions) in the sales documentation system (SDS) is updated with latest versions and that expired documentation is replaced.
确保在SDS(销售文档系统)内升级所有文档(数据页、图纸、证书、用户手册/说明书)至新版本,更换过期文档
- Ensuring that the quality of the documentation used is of a high standard and that documentation for new items entering into the portfolio is available.
确保文档的高质量,高标准,新项目也要放入这些组合文档中

You are expected to conduct business in a manner, which enhances the image of VIKING as a premium brand of high integrity and reliability.
在业务过程中要表现得体,增强和体现维金品牌。
You are also expected to show willingness to learn both from members within the Sales Team and members from other parts of the organization and you are expected to be a team player and have a positive, ‘can do’, professional and helpful attitude towards colleagues and customers.

同时要体现出乐于学习、团结上进的精神,对同事和客户有职业精神和乐于助人的态度

企业介绍

VIKING Life-Saving Equipment Trading (Shanghai) Ltd. is a subsidiary of VIKING Life-Saving Equipment A/S, headquartered in Denmark. VIKING provides quality safety equipment and annual service inspections to the Marine and Fire-fighting industries and is a dominant Global Brand with annual Group Turnover in excess of USD 210 million. VIKING has been selling safety equipment to the Chinese shipbuilding industry since 1980s. We are growing very fast and expect to continue to do so. We currently have sales and services outlets in Shanghai, Dalian, Tianjin, Qingdao, and Shenzhen.

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